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“KF? This is A., from the O. Company? I know you’re coming in at one o’clock today, and I’m just calling to let you know that we had a little leak in your unit last night, but there was no damage. We just want everything to be up front. It was the heating unit. The carpet got a little wet, and the wall, but there was no damage. The guys are in with the blowers right now drying it. We just wanted to let you know.”

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